Answer first.
“Is this an emergency?” gets a calm answer at midnight — and a real emergency gets your on-call vet, instantly.
Cura answers worried owners with care, books the right urgency, and escalates real emergencies to your team instantly. Every pet's care calendar stays on track.
Midnight worries answered with care
Real emergencies escalated to your team instantly
Vaccine reminders per pet, not per owner
Day-3 post-op check-ins, every time
Not from bad service. One team, six channels, twenty-four hours. These are the three leaks Cura closes first.
“Is this an emergency?” deserves a calm, immediate answer — not a 9 am voicemail reply.
Boosters and annual shots slip by weeks because reminder postcards don't work anymore.
The day-3 “how is she healing?” check that builds loyalty — and almost never happens.
Your inbox, your calendar, your pet parents — handled. Watch it cycle, or click around.
He's been scratching his ear all day — should we come in?
Visit bookedIs Biscuit due for her rabies booster?
Reminder setLuna won't eat since the surgery, is that normal??
EscalatedCan we get Pepper's vaccination records for travel?
Sent“Is this an emergency?” gets a calm answer at midnight — and a real emergency gets your on-call vet, instantly.
Cura asks the right questions, books the right urgency, and sends the prep instructions per pet.
Vaccines, boosters, post-op check-ins — per pet, not per owner, without a single postcard.
Slide to your numbers. The defaults are typical for veterinary — yours will be more honest.
These are estimates from your own inputs — not a promise. The honest version: if messages are going unanswered, some of them were bookings.
Pet parent conversations only go out after a human reads them — until you trust it. Then turn on Auto one conversation type at a time. Reversible anytime.
And in every mode, an independent judge checks each reply before it sends: pass, fix, or retry.
Care, not campaigns. The third automated touch never sends — the platform blocks it.
The judge, live. Every reply gets a verdict — pass, fix, or retry — before it reaches a pet parent.
Out of scope, sensitive, or just unusual? Cura doesn't improvise. It hands over like a colleague: context first.
Cura doesn’t guess on post-op symptoms. It paged Dr. Park at 11:48 pm with Luna’s chart, the surgery date, and the owner’s exact words.
Yes — Cura drafts from your saved replies, policies, and tone, not a generic script. Start in Draft mode: your team approves every reply until it sounds right, then you switch to Auto one conversation type at a time.
Connect a channel this afternoon and run Draft mode until Cura sounds like you. If it doesn't, don't ship a single reply.