Cura converts trial inquiries, follows up within 48 hours, and notices when a regular stops showing up. Momentum, handled.
Trial inquiries booked in one conversation
Day-3 “book your next class” sent on time
Lapsing members caught before they cancel
Schedule changes pushed to the right people
Not from bad service. One team, six channels, twenty-four hours. These are the three leaks Cura closes first.
The first-timer who loved the class but never booked a second one. The window is 48 hours.
Members who stop showing up cancel within two months. Early outreach saves most of them.
Instructor swaps and schedule changes reach the members who happened to be in — and miss everyone else.
Your inbox, your calendar, your members — handled. Watch it cycle, or click around.
Total beginner — is Wednesday's reformer class OK for me?
Trial bookedCan I switch my Friday 6am to Saturday?
RebookedWhat's included in the unlimited membership?
QualifiedSorry I've been MIA — is my membership still active?
Re-engaged“Is the beginner class OK for me?” answered at 9:32 pm — with a spot offered in the same breath.
Trial inquiries become trial bookings in one conversation, with the what-to-bring message already sent.
Day-3 nudges on time, every time. Lapsing regulars caught weeks before the cancellation email.
Slide to your numbers. The defaults are typical for studios — yours will be more honest.
These are estimates from your own inputs — not a promise. The honest version: if messages are going unanswered, some of them were bookings.
Member conversations only go out after a human reads them — until you trust it. Then turn on Auto one conversation type at a time. Reversible anytime.
And in every mode, an independent judge checks each reply before it sends: pass, fix, or retry.
Care, not campaigns. The third automated touch never sends — the platform blocks it.
The judge, live. Every reply gets a verdict — pass, fix, or retry — before it reaches a member.
Out of scope, sensitive, or just unusual? Cura doesn't improvise. It hands over like a colleague: context first.
Billing and health in one message. Cura held the reply and handed your manager the thread with his attendance history and membership terms.
Yes — Cura drafts from your saved replies, policies, and tone, not a generic script. Start in Draft mode: your team approves every reply until it sounds right, then you switch to Auto one conversation type at a time.
Connect a channel this afternoon and run Draft mode until Cura sounds like you. If it doesn't, don't ship a single reply.
