Businesses run on relationships.Cura keeps yours.

AI agents that answer, book, follow up, and remember every customer — on every channel, in your voice, in any language.

From $99/moPay for active customers — not messagesAnswers in any language

And behind every conversation — the whole front desk

13 openNewest
A
Anna L.

Tuesday 3pm consult?

1m
Y
Yuki M.

明日の午後、予約できますか?

2m
M
Marcus T.

Need to reschedule Friday

3m
L
Lily W.

Open on Sunday?

6m
J
Jenny K.

Package price?

11m
Anna L.WhatsApp
Hi! Tuesday at 3 for a consult — possible?
Concierge is drafting
Reply to Anna…
[01] The problem/ After hours · Context · Follow-ups

Every missed message is a customer you already paid for.

Ads, referrals, reviews — you paid to make the phone buzz. Then it buzzes at 11:42 pm, and nobody's there.

11:42 pm

The inquiry lands after hours.

Customers message when they finally have a quiet moment — rarely during your shift. By 9 am they've booked with whoever answered first.

In someone's head

The context lives in people.

Anna only books with Maya. Mia rebooks every six weeks. When the person who knows is off, the relationship resets to zero.

Never sent

The follow-up never happens.

The review ask, the win-back, the no-show recovery — everyone agrees they matter. Nobody has time to send them.

Cura closes the loop.

[02] The Cura lifecycle/ Respond · Qualify · Reactivate

Three motions, running around the clock.

Every customer conversation is one of three motions. Cura runs all three — no matter who's on shift.

01 — Respond

Answer every message in your voice.

WhatsApp, LINE, Instagram, Messenger, SMS, web chat. Replies in seconds — your tone, your policy, their language.

WAAnna · 11:42 pmAnything Tuesday afternoon?Drafted
LINEYuki · Osaka明日の午後、予約できますか?Drafted
IGLily W.Are you open on Sunday?Auto
SMSJenny K.Package price?Drafted
02 — Qualify & book

Turn conversations into bookings.

Cura asks the right questions, offers real slots, syncs the calendar, sends the reminders. Your team never touches it.

01
Asks preferences
02
Proposes 3 real slots
03
Secures the deposit
04
Syncs the calendar
05
Confirms with the customer
06
Reminder · T-24hScheduled
03 — Remind & reactivate

Close the loops nobody has time for.

No-show recovery, lapsed regulars, review asks, renewals — sent automatically, in your voice, with caps so it never feels like spam.

+1 hr
“Sorry we missed you, Anna…”WA
+4 hrs
Here are 3 slots this weekWA
+48 hrs
Escalate to your teamInternal
Day 7
“How did your visit go?”Auto
Day 60
“We miss you” re-engageAuto
[03] Inside a Cura conversation/ Watch one message become a booking

11:42 pm. Your team is asleep. Cura isn't.

One conversation, end to end: the late-night inquiry, the draft in your voice, the checks before it sends — and the booking on your calendar by breakfast.

Anna L.WhatsApp · 11:42 pm
High intent

Lead score

92/ 100
😊 Warm · returning customer🔥 High intent · asked to pay🌏 Replied in her language

Before this reply was sent

Language matches the customerPass
Facts found in your knowledge basePass
Policy & pricing accuratePass
Tone matches your house voicePass

Your move

[04] How Cura works/ Receive → Understand → Act → Learn

Four steps. Every message.

STEP — 01

Receive

A message arrives on any channel. Cura attaches who this is, what they've bought, what they asked last time.

channels: whatsapp · line · instagram
messenger · sms · web
STEP — 02

Understand

Language, intent, urgency, sentiment. A price question is not a parking question — and neither is an emergency.

detects: language · intent
lead score · escalation triggers
STEP — 03

Act

Drafts the reply from your knowledge base, books the slot, schedules the reminder — then a judge checks every word before it sends.

verdicts: pass · fix · retry
blocks: wrong language · made-up facts
STEP — 04

Learn

Every edit becomes a lesson. The correction you make on Tuesday is how Cura answers everywhere by Wednesday.

your team's overrides are the roadmap
[05] The AI Concierge/ Procedures · Escalation · Trust modes

Not a chatbot. A teammate with a manual.

Cura runs on your procedures — your prices, your policies, your tone. When a conversation needs a human, it hands over like a colleague: context first.

Pillar — 01

Knows your procedures.

Booking rules, refund windows, treatment durations — written once in plain language, followed on every channel.

01
New-client consults · 60 minTuesdays & Thursdays · deposit required
02
Deposits refundable to 24hafter that, credit toward rebooking
03
What we never promise in chatout-of-policy asks escalate to a human
Pillar — 02

Escalates like a teammate.

Out of scope, sensitive, or just unusual? Cura brings it to your team with the story already assembled — not a raw transcript.

Escalated to you · Marcus T.Asking about a refund outside the policy window. He's a 3-year regular — flagging for a human call.
Context attached: 14 prior visits · $4,200 lifetime · last NPS 9/10
Pillar — 03

Earns autonomy gradually.

Off, Draft, or Auto — per channel, per conversation type. You decide how much rope Cura gets, and when.

OffDraftAuto
Draft modeCura writes every reply. Nothing sends until you've read it.

The work that earns the next visit is the work between the visits.

[06] Trust, earned in stages/ Off → Draft → Auto

Start in Draft. Turn on Auto when you trust it.

You wouldn't let a new hire talk to customers unsupervised on day one. Neither does Cura.

Mode 01

Off

Cura watches and organizes — routing, tagging, attaching customer context — but writes nothing. Useful from day one, invisible to customers.

Mode 02 · Where everyone starts

Draft

Cura writes every reply; nothing sends until a human reads it. Watch it for a week. If it doesn't sound like you, don't ship a single message.

Mode 03

Auto

For the conversation types you've verified — hours, availability, booking confirmations — Cura sends directly. Per channel. Per topic. Reversible anytime.

And in every mode, the judge checks first.

Every reply — drafted or automatic — passes an independent review before it sends. Wrong language? Blocked. A fact not in your knowledge base? Blocked. Off-tone, too pushy? Rewritten. It's not a setting. It's how Cura is built.

Reply matches the customer's languageENFORCED
Facts traceable to your knowledge baseENFORCED
Pricing & policy accuracyENFORCED
House tone and lengthCHECKED
Hallucinated answersBLOCKED
Replies during your quiet hoursHELD
[07] Built for your floor, not a call center/ Eight verticals, one platform

Your industry has its own rhythm.

A clinic's no-show is not a hotel's late check-in. Cura ships with your vertical's playbooks and booking logic, then learns your business on top.

[08] The honest math/ Estimates, not promises

What does the silence cost you?

Slide your own numbers. Missed messages × close rate × customer value is rarely a small number.

Your numbers, not ours.

Average customer valueWhat one booking is worth to you$120
Inquiries per weekAcross every channel60
Missed or answered lateAfter hours, weekends, busy moments30%
Convert when answered wellYour close rate on a prompt, warm reply35%

These are estimates from your own inputs — not a promise. The honest version: if messages are going unanswered, some of them were bookings.

Estimated from your inputs
Revenue currently leaking
$3,273/ month
18/week missed × 35% close × $120 × 4.3 weeks
Conversations Cura would handle
260/ month
60/week × 4.3 weeks per month
Team hours back
~15hrs / month
at a conservative 3–4 minutes per inquiry

From first message to returning customer.

Connect a channel and watch Cura draft replies to your real conversations today — no imports, no setup project. Nothing sends until you approve it.